Our dedicated servers are protected with our custom firewall settings that protects our customers' servers from ddos attacks up to 200Gbps.
Our customer support staff is around 360 days working 24/7 answering tickets and answering phone calls. You can even contact our team on holidays in weekends.
Our servers are instant activation it only takes 30 seconds to 1 minute before your server information is sent to your email. Normally vps takes longer depending on the request for IPs.
We have put some of our packages together based on our customer recommendation.
We can easily manage your server for a cheap price a month added on-top of your bill. This means we handle all service updates and support and OS reinstalls.
Huge security patches on your firmware don't worry, our team will handle the updates for you we will update your server on a weekly base or when new kernel releases it out to the public we will update your server in your software on your server.
With our fully managed services your support tickets is very important to us. Like most ticket response can take about 1-4 hours your tickets will be answered by our VIP Support Team who answer tickets within 30 seconds to 1 hour at the max.
Your services are protected by our SLA Policy this means if any of your services goes down because of us you will be credited for the downtime you face.
We have built our data center with a fall over servers this means if your services go down because of a power outage, our system will kick in run your servers up to 72 hours this will give our technician time to restore the problem in get your servers back online.
Our FTP remote backup system, can backup your servers with a click of a button on top of this you will be able download any file you need. Our system can hold files on our backup system for up to 30 days before deleting it off the server.
Your security with us is very strong we take care of our customer services like its our own we update our customer services whenever a new kernel bug is released or a security patch is released with any important software like apache, mysql, PHP, phpmyadmin in other huge software.
We use custom firewall settings on our nodes that host our servers. We can match each time a customer logins into their portal or server control panel. If we feel that a person account has been hacked our team will suspend the customers account into we get the right identification information.
ThrillerCloud is subscribed to all major companies so we will get notified on new release, new kernel release and security patches so each one of our customers' servers will be manually updated when serious patches is released.
SYSCTL is a great feature for our customer servers with this feature, this allow customers to know about the kernel version and security settings and the limits on their server. We check for updates on this feature because this is a key feature for our Linux customers in security is a must when it gets to ThrillerCloud.
With Security Audit this feature is a script we install on our node. With this custom feature we can scan each customer server for malware and bad scripts keeping our company and customers safe from bad hackers in bots.
With our system whenever a login into they vps portal or the client area its get log into our system. So we know where and when each time you log in or do anything to your server so whenever a customer needs the log of their server they can contact our staff in ask for the log files of that server.
Our customers on our dedicated servers is protected with Cisco firewall this means all ports are open but we still monitor all traffic going into your server in out. Our VPS users use CSF in IPtables this means your servers are still protected from bad bots in ddos attacks from reaching in.
Are you looking for more security on your sever like backups? You can purchase more backup space for your servers in the client area you will receive an FTP account to your server where you can set it up with almost anything.
With the SSD backup system its very fast in secure you can almost upload anything to your account without worrying about slow uploads and slow downloads our servers are great for companies who would like smaller storage but better performance.
Our company does not believe in the retention policy because we feel our customer policy is a key this means if you upload files, then files will never be released to the public or to the police your files is yours to keep.
Are you looking to upload huge files to your server will with our huge backup system we allowed to hold up to 50Gb of files for each customer account. This means you can upload files without no problems without no limits.
With our backup system, you can restore multiple files at once, this means if you have multiple hard disk you can easily upload multiple files at once, so you can sit back in let our system take over the hard work for you.
Our custom monitoring system can monitor your server and web hosting site we have built our system with PHP/MySQL we have built our script to run on all the new PHP 7. x releases.
We are working with our developers to release our app on WHMCS and other client area software this will also come with a real time graph that will be real time in will work on our mobile app as well.
ThrillerCloud, Dedicated Server Hosting Plans is great they servers only take 1-5 hours to set up in it allows me to control servers from inside the client area they support is great in answer tickets very fast.
Our virtual private servers are running great the support is fast the servers is fast I switched from a company I found on google in a web hosting talk, they offer great prices, but the services wasn't great at all I'm so in love with the switch I did.
Domain ordering with them is great ordering domains is fast they release domains instant sometimes, depending on the domain it takes a little longer, but they normally have my domains ready the same day in minutes.
ThrillerCloud offers 24/7 support for each product you purchase this means we will help you with any problem you face just give us a call or send us a ticket and our team will respond to it very fast.
Each one of our servers comes with basic ddos protection. Our customers can purchase additional ddos protection from our client area where it says additional add-ons. Our ddos protection can stop ddos attacks up to 200Gbps.
Our servers are instant activation this means after your purchase, your server, it normally takes 30 seconds for our servers to communicate with our vps portal. In for your server to be released to you in the email sent.